Username and Password
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3/18/2010 7:15:45 AM ET
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How to save your password
(Have Citigroup OnLine Learning automatically log you in)
- Enter Citigroup OnLine Learning at www.onlinelearning.citi.com.
- Check the box labeled "Automatically log me in on
future visits." (You'll see an "X" in the box if it's checked.)
- The next time you enter Citigroup OnLine Learning, you won't
have to enter your username and password. You'll go to the
"My Courses" page.
If you're already logged in to Citigroup OnLine Learning and you want to turn auto-login on, go to Student Options in Student Services.
Things to know about saving your password
- Saving your password means you won't have to type in your
username and password anymore when you enter Citigroup OnLine Learning.
- Saving your password also means anyone with access to your
computer could theoretically login to Citigroup OnLine Learning under your name if
they know the Citigroup OnLine Learning URL.
- Saving your password is not a good idea if you use the same
computer to access two different Citigroup OnLine Learning accounts. For example, if
you and your co-worker each have a Citigroup OnLine Learning account, and one of you checks
the box to have Citigroup OnLine Learning save your username and password, the other
person will not be able to access his or her account anymore.
(To prevent this from happening, you'll need to turn your auto-login off.)
What to do if you forget your username or password
Note: Remember that both the username and password are case-sensitive,
so "JDoe" is not the same as "jdoe."
If you forget your password:
- Click on "Student Services."
- Click on "Forgot Username or Password."
- Enter the same email address you entered when you created the
account, then click on "Submit." Your username and
password will be emailed to you within 24 hours. If you have
forgotten your password and you have changed your email address,
you must contact us.
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