CONTENTS
	Hardware/software requirements Harvard Business Series Navigation QuicKnowledge Series Navigation
	RELATED LINKS
	QuickSkill Seminars TechExpert Innovative Learning Method Self-Study Courses Additional Reference Information

Our self-study Business courses provide a well-structured approach to concepts through online reading and interactivity. Citigroup OnLine Learning Business and Management Skills features our Harvard Business School and QuicKnowledge online learning series. Courses provide check quizzes that help to summarize what has been covered during the education process and to check comprehension. You’ll find that lessons provide helpful information that you can put to use immediately in your own office environment.

Recommended Hardware and Software Requirements

Hardware/Software	Requirements
Processor	Pentium 233-MHz or better; or Macintosh PowerPC
Platform	Windows ME, 2000, 98 or NT4; or MacOS 8
Browsers	For Windows: Netscape 4.7x or latest release (excluding version 6.0) Internet Explorer 5.5 AOL 6.0 For Mac: Netscape 4.0x or latest release (excluding version 6.0) Internet Explorer 5.0 AOL 5.0
Screen Resolution	800 x 600 @256 colors

Harvard Business School Publishing Series: Navigation

When you open a course, a new browser window is opened. However, instead of seeing your browser's navigational tools, you'll see a course banner at the top of the page that contains navigational tools for the course. This banner allows you to navigate through the course pages and keep track of where you are.

The Course Banner

The following explains each section of the banner:

Print Functionality

Each content page has a "print" graphic that will allow you to "print" the corresponding page's content in a "printer friendly" format. At the beginning of each lesson, you will notice a "print lesson" graphic. The "print lesson" graphic allows you the option of printing the entire lesson.
The following print graphic is used in the course to print lessons or topics:

Course Components

The course components are designed to enhance your learning experience online. The content of each course is broken down into lessons and topics; at the end of each lesson is a Wrap Up Quiz. For example:

Interactive Components

• Course Quizzes - Help you evaluate your knowledge of topics covered in each lesson. Quizzes require your input. There are different types of quiz questions:
  • True/False
  • Multiple choice single answer
• Wrap Up Quizzes - Wrap Up Quizzes are located at the end of each lesson and help you to review the lesson objectives.
• Concepts - Provide the "big picture." Concepts are related to a topic.
• Tips - Additional information pertaining to a selected concept or procedure.
• Tools - Printable worksheets that can be used in real life situations.
• Steps - Provide procedural information pertaining to a lesson or topic.

Completion

When you reach the end of each lesson, you can continue to the next lesson using the right arrow key on the course banner. When you've completed a lesson within a tutorial, a check mark will be placed next to the lesson title on the course syllabus page.

When you reach the end of the lesson, you will see a "Congratulations!" page. At that point you can do a simple check of what you have learned, review any topics within that lesson, or exit the course. When you complete a course, the course is then moved to My Past Courses on the My Courses page.

QuicKnowledge Series: Navigation

When you open a course, a new browser window is opened. However, instead of seeing your browser's navigational tools, you'll see a course banner at the top of the page that contains navigational tools for the course. This banner allows you to navigate through the course pages and keep track of where you are.

The Course Banner

The following explains each section of the banner:

• Use the Linear Approach - By clicking on the button, you move straight through the Implementation Strategies, Action Tips, and Key Points in a sequential format, somewhat like turning the pages of a book. You can also go backward to review information you have already covered.
• Access Links for More Detail - By clicking on certain words and phrases, you can access a second level of detail on selected concepts when you need, or want, supplemental information. These links are away from the main path. It is similar to looking through the appendix of a book.
• Return to the Main Path - By clicking on the button at the bottom of the window containing the second level of information, you return to the main path that you just left.
• Customize your Learning - When you click on the outline in the left-hand navigation bar, you can access the Implementation Strategies, and Action Tips any time. This approach is useful for previewing the module, reviewing information, and developing your own learning sequence. It is like using the table of contents in a book to select specific pages or chapters out of sequence.

Course Components

The course components are designed to enhance your learning experience online. The content of each course is broken down into lessons and topics; at the end of each lesson is a Wrap Up Quiz. For example:

QuicKnowledge^TM modules are designed to convey a working knowledge of a given topic using a distinctive and sequential learning format which includes the following components:

	Implementation Strategies - Each module is divided into three or four major concepts that create the framework for a working knowledge of the topic.
	Action Tips - Each implementation strategy contains one or more action tips for applying the concepts.
	Key Points - Each action tip is translated into key points, which describe the details necessary for developing competence in implementing the strategy.
A	Links - Additional information, clarification, examples, and applications have been provided throughout the module through the links to supplementary material.
	Application Aides - A number of optional-but useful-worksheets and job aids are available for each module topic. You are welcome to print and make copies for use in practicing the skills learned in the module.
	Course Quizzes - Help you evaluate your knowledge of topics covered in each lesson. Quizzes require your input.

The QuicKnowledge standardized format enables you to absorb, retain, and put into practice the basic principles and essential techniques related to a specific topic. Each module requires approximately 30 minutes to complete.